MedTech32 support
The lower South Island’s only Certified MedTech32 Engineers, based at Otago Polytechnic, are available to provide technical support services for your medical practice.
MedTech32 recommends that you use a MedTech32 Certified Engineer. A MedTech32 Certified Engineer must complete a rigorous certification process and undertake specific training to ensure that they follow best practice standards.
Our Certified MedTech32 Engineers have combined experience of more than five years working within the MedTech32 environment and are skilled providers of technical support including servers, workstations and databases.
Contact us on 03 474 2856 or email helpdesk
tekotago.ac.nz to discuss your requirements.
Services provided:
All Medtech32 related Technical issues:
New installs and major server/workstation upgrades
- Medtech32 via Windows terminal services
- Medtech32 database structural rebuilds
- Medtech32 patches and software updates
- Medtech32 version upgrades
- HealthLink upgrades and troubleshooting
- General Medtech32 troubleshooting
- Other services available on request
Computing services including:
- Server health checks and updates
- Server and PC hardware upgrades and servicing
- Medtech32 and Windows printing
- Networking - wired and wireless and internet
- Backups and restores
- Server/Workstation policies and account management
- Windows 98, 2000 and XP Support
- Remote management*
- Email and domain name services
* Windows 2000 or above, a dedicated IP address, compatible router and permanent internet link would be required for remote services. We can arrange these services if needed.